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Testimonials
When you are looking for advice from someone who has experienced something similar to you, you seek out people who share your interests and deserve your trust.
Here are a few comments to share with you...
"I want to thank everyone at Heritage of Bel-Air for taking such good care of my father during his recent stay with you. The entire staff was not only professional and technically excellent in its job performance, but also offered so much kindness and compassion during a difficult time for our family.
The staff at Heritage of Bel-Air performs as a cohesive family unit in caring for its residents. There is a big difference between employees merely doing a job, versus those same employees being integrally invested in the mission statement of their employer. As an interested family member observing interaction within your facility over a two week period, it was apparent that Heritage employees fall into the latter category. Your staff cares, and that makes all the difference. You all were a part of helping to restore Dad's health and get him home, and your contribution to our lives won't be forgotten." ~ Jeannie S.
The staff at Heritage of Bel-Air performs as a cohesive family unit in caring for its residents. There is a big difference between employees merely doing a job, versus those same employees being integrally invested in the mission statement of their employer. As an interested family member observing interaction within your facility over a two week period, it was apparent that Heritage employees fall into the latter category. Your staff cares, and that makes all the difference. You all were a part of helping to restore Dad's health and get him home, and your contribution to our lives won't be forgotten." ~ Jeannie S.
“I spent 24 days at Heritage of Bel-Air while recovering from a hip fracture. It is an excellent facility-clean building, good attitudes, wonderful care and great food. The cheerful staff there made my stay so pleasant. The community is very lucky to have a facility of this quality in Norfolk.” ~ Teresa E.
“I really enjoyed my physical therapy. It was a lot of fun and I laughed a lot. There are really good people at Heritage of Bel-Air; all of them helped me reach my goal of going back home. I really did enjoy their company and their help in all that they did. Thanks to all the friends I made and to the helpers and nurses at the home. I love you all. I miss the ice cream!!!” ~ Effie S.
“My family and I are extremely satisfied with Heritage of Bel-Air. Their therapy team is the best of all. Before I came here, I couldn’t even walk. Now, at 97 years old, I am going up and down steps. They got me to where I am today.” ~ Ida S.
“I was here for three weeks and really enjoyed my stay; the therapy team is caring and fun to work with. They were very good to me.” ~ Bill M.
“Everything has been great. Great entertainment, good food and friendly staff. Everything my Grandmother needs is under one roof.” ~ Lorie L.
“I had five boys, and all of them played football. In our household, we’d eat, sleep and breathe football. When Heritage of Bel-Air has fun events like tailgate parties, it brings back so many fond memories for me. Thank you, Heritage of Bel-Air, for bringing a part of my past back to life.” ~ Fern B.
“My deepest thanks to all of you for 13 years of loving and caring for my sister-in-law, Lila. Throughout the stages of her illness, she could always count on you for reassurance and help, and so could I. I’ll never forget those of you who never stopped doing additional acts of tenderness and kindness to keep her comfortable, especially during the last two weeks of her life. I’m truly grateful to have had the chance to know you dedicated people who make Heritage of Bel-Air such a special place. To you, I express my gratitude for adding meaning and security to Lila’s last years. You were a wonderful family, not only to Lila, but to Tom and me.” ~ Dorothy F.