Take Time To Care
This ground-breaking program is designed to foster a cultural shift among VHS team members, with exercises designed to enhance relationships, build teams, refine communication skills, activate common courtesies, and enrich lives. It is designed for a maximum amount of self-discovery, with participants encouraged to apply principles and skills learned to all areas of their lives, at home and at work. Take Time to Care helps team members understand the all-important role they play in the lives of VHS residents, and among their fellow team members. Reminders about the importance of simple acts of kindness and courtesy, such as knocking before entering residents’ rooms — just as they would knock before entering a home — reinforce the VHS mission of “Dignity in Life.” The original material was donated to The Foundation by Johnna Bavoso, The People Business, Inc. READ MORE >>>
As a strengths-based company, all VHS home office and facility leadership team members take the Clifton StrengthsFinder upon hire. This assessment tool measures talent and identifies potential for building upon strengths. Three certified strengths coaches provide training to all VHS team members.
The Gerontological Certification program is created to expand the knowledge, skills, competencies, personal, and professional growth of registered nurses in long-term care facilities. Vetter Health Services strongly promotes this program to all of its RNs. The percentage of VHS registered nurses who are Gerontological Certified is significantly higher than the national average. VHS is passionate about continuing to raise the bar on quality care and striving for excellence. When approached by the University of Nebraska Medical Center, VHS jumped at the chance to participate in the grant, provided through the Robert Wood Johnson Foundation (RWJF) and the Northwest Health Foundation.
Adventures in Attitudes
Adventures in Attitudes is an empowering program designed to help people understand that how they perceive and respond to events around them is their choice. Those participating in this program also gain knowledge and skills to develop and maintain positive attitudes, self-discovery, and long-term performance improvement. Vetter Health Services provides this program to company leaders once a year as a continuing educational opportunity and opportunity to build leadership skills.
Creating A Dynamic Work Environment
Creating a Dynamic Work Environment teaches team members how to understand the dimensions of leadership that are most important in creating a great place to work, and how their leadership impacts the satisfaction and effectiveness of other VHS team members. It also helps participants learn to use their influence to empower others and improve productivity in their organization.
BUDDIES FOREVER Dementia Training
In the summer of 2013, with the assistance of national dementia expert Erin Bonitto of Gemini Consulting, Inc., Vetter Health Services embarked on a three-year journey towards providing more comprehensive dementia care. The focus of this program is on prevention of out-of-character responses and the reduction of psychotropic medications. Team members are educated and coached in small groups to use approach, communication, and engagement techniques known to be effective with individuals who have some form of dementia.
Mentoring Do It Right Program
The Vetter Health Services Mentoring Do It Right program was created to provide a welcoming environment and family atmosphere for new team members. The goal is to set them up for success the moment they join the VHS family. This program enhances the importance of mission, vision and values, and emphasizes how a mentor should live and teach others these guiding philosophies. Mentors learn the key components of communication and how to train others based on the learning style(s) that fit them best. The program also helps both the new team member and the mentor build relationships with one another, residents, families, and other team members.
Vetter Health Services General Orientation is completed in each facility as new team members are hired. Team members learn about the facility and what sets it apart from other places, along with key information about each department. Throughout the process, the focus is on mission, vision, and values. Team members come to understand that all of these aspects combined are the keys to providing quality care and “Dignity In Life” for residents. VHS also provides job-specific orientations to team members; those in leadership positions also meet with their home office support person and attend a thorough job-specific orientation. These types of peer-to-peer trainings help team members build on one another’s experiences and nurture relationships along the way.
Vetter Health Services believes that education is the path to growth and developing the future. Opportunities for team members range from departmental conferences, such as Nursing, Maintenance, Housekeeping & Laundry, Dietary, Marketing, Social Services or Life Enrichment, to the Administrator’s Fall Conference. Each conference is designed to meet the educational needs of various departments and address practical ways to make the VHS mission, vision, and values come to life.