VHS Awards

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VHS Mission, Vision & Values

Our Mission: "Dignity in Life"
is reflected in our Vision and Values:

THE VETTER WAY

At every Vetter Health Services facility, everything we do is based on the belief that individuals deserve dignity in life. We all deserve to live a life we choose - with independence, respect, and dignity. That shouldn't change just because the scenery does. That's why we've created environments where residents have the opportunity to enjoy life and nurture each other.

Click here for a PDF version of the Vetter Way Magazine

OUR VISION

Quality Life
We will create a living environment that radiates love, peace, spiritual contentment, dignity, and safety, while encouraging personal independence.

Quality Care
We will dedicate ourselves to provide personalized care and services that achieve extraordinary results and exceed the expectations of those we serve.

Excellent Teams
We will select and develop team members who radiate warmth, compassion, and respect while skillfully performing their duties.

Outstanding Facilities
We will develop buildings and grounds that enhance quality life and are recognized as attractive landmarks in their community.

Quality Reputation
We will be known for promoting relationships of trust, confidence, and loyalty through the quality of our services, the honesty of our people, and involvement in our community.

Stewardship
We will be responsible stewards of our resources to serve our residents, ensure the long-term financial stability of the company, reinvest in our people and facilities, and pursue growth opportunities.

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OUR VALUES

Serving
We succeed by focusing our attention and energies on anticipating and exceeding people’s expectations. Our actions are driven by a “Yes, I Can” attitude and the commitment that we are “Family Serving Family”.

Integrity
Our relationships, services and decisions will speak for our desire to always act with honesty, fairness, and compassion. People learn from interacting with us that they can trust us to be who we say we are and do what we say we'll do. We strive to act in a way that will make God smile at our efforts.

Teamwork
Our relationships are built on mutual trust and respect. We recognize the value and worth of each person we are privileged to encounter, work with, and serve. We seek to understand what is important to others and let people know they are appreciated for who they are and what they do.

Excellence
We continually pursue opportunities to improve ourselves and the services we provide. We learn from our experiences, build on our successes, and make changes when changes are beneficial. We develop people’s strengths and remain committed to becoming the Best of the Best.